/* ========================================= */
/* CHATBOT - ASSISTENTE */
/* ========================================= */
/* Descrição: Estilos para o widget de chatbot/assistente virtual
   Componentes: Botão flutuante, widget, mensagens, formulário, FAQ
   ========================================= */

/* =========================================
   1. Variáveis CSS
   ========================================= */
   :root {
    --chatbot-red: #D2010D;
    --chatbot-red-dark: #AF0011;
    --chatbot-white: #ffffff;
    --chatbot-gray: #f7f7f7;
    --chatbot-gray-dark: #666666;
    --chatbot-gray-light: #efeeed;
    --chatbot-blue: #4A90E2;
    --chatbot-green: #1cb111;
    --chatbot-black: #000000;
    --chatbot-black-form: #6c757d;
  }
  
  /*
  [Fontes do projeto]
      Montserrat [Light-300]
      Montserrat [Regular-400]
      Montserrat [Medium-500]
      Montserrat [SemiBold-600]
      Montserrat [Bold-700]
      Montserrat [ExtraBold-800]
      Montserrat [Black-900]
      
      BlackRocker - Fonte de destaque/apoio
  */
  
  /* =========================================
     2. Botão Flutuante
     ========================================= */
  .chatbot-button {
    position: fixed;
    bottom: 2rem;
    right: 1.5rem;
    width: 6rem;
    height: 6rem;
    background: var(--c-red1);
    border-radius: 50%;
    cursor: pointer;
    z-index: 999999999;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.3s ease;
    border: none;
    padding: 0;
  }
  
  /* Ajusta posição do botão quando o back-to-top aparece */
  body.scrolled .chatbot-button {
    bottom: 9rem !important;
  }
  
  @media (max-width: 991px) {
    body.scrolled .chatbot-button {
      bottom: 9.7rem !important;
    }
  
    .chatbot-button {
      width: 60px;
      height: 60px;
      bottom: 1.5rem;
      right: 10px;
    }
  
    .chatbot-button i {
      font-size: 2.2rem;
    }
  }
  
  .chatbot-button:hover {
    transform: scale(1.1);
  }
  
  .chatbot-button:active {
    transform: scale(0.95);
  }
  
  .chatbot-button i {
    font-size: 2.5rem;
    color: var(--chatbot-white);
  }
  
  .chatbot-button .chatbot-close-icon {
    display: none;
  }
  
  .chatbot-button.active .chatbot-close-icon {
    display: block;
  }
  
  .chatbot-button.active .chatbot-chat-icon {
    display: none;
  }
  
  /* Esconde o botão flutuante quando o chat está aberto */
  .chatbot-widget.active ~ .chatbot-button {
    display: none !important;
  }
  
  /* =========================================
     3. Widget do Chat
     ========================================= */
  .chatbot-widget {
    position: fixed;
    bottom: 10rem;
    right: 2rem;
    width: 38rem;
    max-width: calc(100vw - 4rem);
    height: 60rem;
    max-height: calc(100vh - 12rem);
    background: var(--chatbot-white);
    border-radius: 1.5rem;
    box-shadow: 0 8px 40px rgba(0, 0, 0, 0.2);
    z-index: 9999;
    display: none;
    flex-direction: column;
    overflow: hidden;
  }
  
  .chatbot-widget.active {
    display: flex;
    animation: chatbotSlideIn 0.3s ease-out;
  }
  
  .chatbot-widget.active .chatbot-form.active {
    overflow-y: auto;
  }
  
  @keyframes chatbotSlideIn {
    from {
      opacity: 0;
      transform: translateY(2rem) scale(0.95);
    }
    to {
      opacity: 1;
      transform: translateY(0) scale(1);
    }
  }
  
  @media (max-width: 991px) {
    .chatbot-widget {
      bottom: 9rem;
      right: 1.5rem;
      width: calc(100vw - 3rem);
      height: calc(100vh - 11rem);
      max-height: calc(100vh - 11rem);
      border-radius: 1.5rem 1.5rem 0 0;
    }
  }
  
  /* =========================================
     4. Header do Chat
     ========================================= */
  .chatbot-header {
    background: var(--chatbot-red);
    padding: 1.5rem 2rem;
    display: flex;
    align-items: center;
    justify-content: space-between;
    color: var(--chatbot-white);
    border-radius: 1.5rem 1.5rem 0 0;
  }
  
  @media (max-width: 991px) {
    .chatbot-header {
      border-radius: 1.5rem 1.5rem 0 0;
    }
  }
  
  .chatbot-header-left {
    display: flex;
    align-items: center;
    gap: 1rem;
  }
  
  .chatbot-header-icon {
    width: 2.5rem;
    height: 2.5rem;
    display: flex;
    align-items: center;
    justify-content: center;
    background: rgba(255, 255, 255, 0.2);
    border-radius: 50%;
  }
  
  .chatbot-header-icon i {
    font-size: 1.4rem;
    color: var(--chatbot-white);
  }
  
  .chatbot-header-info h3 {
    font-size: 1.6rem;
    font-weight: 700;
    margin: 0;
    line-height: 1.2;
    color: var(--chatbot-white);
  }
  
  .chatbot-header-info p {
    font-size: 1.2rem;
    margin: 0;
    opacity: 0.9;
    line-height: 1.2;
    color: var(--chatbot-white);
  }
  
  .chatbot-header-right {
    display: flex;
    align-items: center;
    gap: 1rem;
  }
  
  .chatbot-header-btn {
    background: transparent;
    border: none;
    color: var(--chatbot-white) !important;
    font-size: 1.8rem;
    cursor: pointer;
    padding: 0.5rem;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: opacity 0.2s;
  }
  
  .chatbot-header-btn i {
    color: var(--chatbot-white) !important;
  }
  
  .chatbot-header-btn:hover {
    opacity: 0.7;
    transform: rotate(90deg);
    transition: all 0.3s ease;
  }
  
  /* =========================================
     5. Barra de Busca
     ========================================= */
  .chatbot-search {
    padding: 1.5rem 2rem;
    background: var(--chatbot-white);
    border-bottom: 1px solid var(--chatbot-gray-light);
  }
  
  .chatbot-search-wrapper {
    position: relative;
    display: flex;
    align-items: center;
  }
  
  .chatbot-search-input {
    width: 100%;
    padding: 1rem 1.5rem;
    padding-right: 8rem;
    border: 1px solid var(--chatbot-gray-light);
    border-radius: 2.5rem;
    font-size: 1.3rem;
    background: rgba(183, 33, 38, 0.05);
    color: var(--chatbot-black);
    transition: all 0.3s;
  }
  
  .chatbot-search-input:focus {
    outline: none;
    border-color: var(--chatbot-red);
    background: var(--chatbot-white);
  }
  
  .chatbot-search-input::placeholder {
    color: var(--chatbot-gray-dark) !important;
    opacity: 1 !important;
  }
  
  .chatbot-search-input::-webkit-input-placeholder {
    color: var(--chatbot-gray-dark) !important;
    opacity: 1 !important;
  }
  
  .chatbot-search-input:-ms-input-placeholder {
    color: var(--chatbot-gray-dark) !important;
    opacity: 1 !important;
  }
  
  .chatbot-search-input::-ms-input-placeholder {
    color: var(--chatbot-gray-dark) !important;
    opacity: 1 !important;
  }
  
  .chatbot-search-send {
    position: absolute;
    right: 4rem;
    background: var(--chatbot-red);
    border: none;
    color: var(--chatbot-white);
    font-size: 1.2rem;
    cursor: pointer;
    padding: 0.5rem;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.2s;
    border-radius: 50%;
    width: 2.5rem;
    height: 2.5rem;
    opacity: 1;
    z-index: 1;
  }
  
  .chatbot-search-send:hover {
    background: var(--chatbot-red-dark);
    transform: scale(1.1);
  }
  
  .chatbot-search-send:active {
    transform: scale(0.9);
  }
  
  .chatbot-search-send:disabled {
    opacity: 0.5;
    cursor: not-allowed;
  }
  
  .chatbot-search-send i {
    color: var(--chatbot-white) !important;
    position: relative;
    top: 1px;
    left: -0.6px;
  }
  
  .chatbot-search-clear {
    position: absolute;
    right: 1rem;
    background: transparent;
    border: none;
    color: var(--chatbot-gray-dark);
    font-size: 1.2rem;
    cursor: pointer;
    padding: 0.5rem;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.2s;
    border-radius: 50%;
    width: 2.5rem;
    height: 2.5rem;
    opacity: 0.6;
    z-index: 2;
  }
  
  .chatbot-search-clear:hover {
    color: var(--chatbot-red);
    opacity: 1;
    background: rgba(183, 33, 38, 0.1);
  }
  
  .chatbot-search-clear:active {
    transform: scale(0.9);
  }
  
  /* =========================================
     6. Área de Mensagens
     ========================================= */
  .chatbot-messages {
    flex: 1;
    overflow-y: auto;
    padding: 2rem;
    background: var(--chatbot-white);
    display: flex;
    flex-direction: column;
    gap: 1.5rem;
  }
  
  .chatbot-messages::-webkit-scrollbar {
    width: 0.6rem;
  }
  
  .chatbot-messages::-webkit-scrollbar-track {
    background: var(--chatbot-gray);
  }
  
  .chatbot-messages::-webkit-scrollbar-thumb {
    background: var(--chatbot-gray-dark);
    border-radius: 0.3rem;
  }
  
  .chatbot-messages::-webkit-scrollbar-thumb:hover {
    background: var(--chatbot-black);
  }
  
  @media (max-width: 991px) {
    .chatbot-messages {
      padding: 1.5rem;
    }
  }
  
  /* =========================================
     7. Mensagem do Bot
     ========================================= */
  .chatbot-message-bot {
    display: flex;
    align-items: flex-start;
    gap: 1rem;
    max-width: 85%;
  }
  
  .chatbot-message-bot-icon {
    width: 3rem;
    height: 3rem;
    min-width: 3rem;
    background: var(--chatbot-gray);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
  }
  
  .chatbot-message-bot-icon i {
    font-size: 1.6rem;
    color: var(--chatbot-gray-dark);
  }
  
  .chatbot-message-bot-content {
    background: var(--chatbot-gray);
    padding: 1.2rem 1.5rem;
    border-radius: 1.5rem 1.5rem 1.5rem 0;
    font-size: 1.3rem;
    line-height: 1.5;
    color: var(--chatbot-black);
  }
  
  /* =========================================
     8. Mensagem do Usuário
     ========================================= */
  .chatbot-message-user {
    display: flex;
    align-items: flex-start;
    gap: 1rem;
    max-width: 85%;
    margin-left: auto;
    flex-direction: row-reverse;
  }
  
  .chatbot-message-user-icon {
    width: 3rem;
    height: 3rem;
    min-width: 3rem;
    background: var(--chatbot-gray);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
  }
  
  .chatbot-message-user-icon i {
    font-size: 1.4rem;
    color: var(--chatbot-gray-dark);
  }
  
  .chatbot-message-user-content {
    background: var(--chatbot-red);
    color: var(--chatbot-white);
    padding: 1.2rem 1.5rem;
    border-radius: 1.5rem 1.5rem 0 1.5rem;
    font-size: 1.3rem;
    line-height: 1.5;
  }
  
  /* =========================================
     9. Dúvidas Frequentes (FAQ)
     ========================================= */
  .chatbot-faq {
    margin-top: 1rem;
  }
  
  .chatbot-faq-title {
    font-size: 1.4rem;
    font-weight: 700;
    color: var(--chatbot-black);
    margin-bottom: 1rem;
  }
  
  .chatbot-faq-item {
    background: var(--chatbot-red);
    color: var(--chatbot-white);
    padding: 1.2rem 1.5rem;
    border-radius: 1.5rem;
    margin-bottom: 0rem;
    cursor: pointer;
    transition: all 0.3s;
    display: flex;
    align-items: center;
    justify-content: space-between;
    font-size: 1.3rem;
    border: none;
    width: 100%;
    text-align: left;
    position: relative;
  }
  
  .chatbot-faq-item:hover {
    background: var(--chatbot-red-dark);
    transform: translateX(0.5rem);
  }
  
  .chatbot-faq-item i {
    font-size: 1.2rem;
    opacity: 0.8;
    transition: transform 0.3s ease;
    color: white;
    left: 6px;
    position: relative;
  }
  
  .chatbot-faq-item.active {
    background: var(--chatbot-red-dark);
    border-radius: 1.5rem 1.5rem 0 0;
  }
  
  .chatbot-faq-item.active i {
    transform: rotate(180deg);
  }
  
  .chatbot-faq-wrapper {
    margin-bottom: 1rem;
  }
  
  .chatbot-faq-answer {
    max-height: 0;
    overflow: hidden;
    transition: max-height 0.3s ease-out, padding 0.3s ease-out;
    background: rgba(255, 255, 255, 0.1);
    border-radius: 0 0 1.5rem 1.5rem;
    padding: 0 1.5rem;
    margin-bottom: 1rem;
  }
  
  .chatbot-faq-answer.active {
    /* max-height: 500px; */
    max-height: 100%;
    padding: 1.2rem 1.5rem;
  }
  
  .chatbot-faq-answer-content {
    color: var(--chatbot-black);
    font-size: 1.3rem;
    line-height: 1.5;
  }

  .faq-tabelas-wrapper ::-webkit-scrollbar {
    width: 7px;
    height: 1rem;
    border-radius: 5rem;
  }
  
  .faq-tabelas-wrapper ::-webkit-scrollbar-track {
    background: var(--c-gray2);
    border-radius: 5rem;
  }
  
  .faq-tabelas-wrapper ::-webkit-scrollbar-thumb {
    background: var(--c-red1);
    border-radius: 5rem;
  }
  
  /* =========================================
     10. Card de Contato SAC
     ========================================= */
  .chatbot-sac-card {
    background: var(--chatbot-white);
    padding: 1.5rem;
    border-radius: 1rem;
    margin-top: 1rem;
    border: 1px solid var(--chatbot-gray-light);
  }
  
  .chatbot-sac-card-header {
    display: flex;
    align-items: center;
    gap: 1rem;
    margin-bottom: 1rem;
  }
  
  .chatbot-sac-card-icon {
    width: 3rem;
    height: 3rem;
    background: transparent;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
  }
  
  .chatbot-sac-card-icon i {
    font-size: 1.6rem;
    color: var(--chatbot-white) !important;
  }
  
  .chatbot-sac-card-title {
    font-size: 1.4rem;
    font-weight: 700;
    color: var(--chatbot-black);
    margin: 0;
  }
  
  .chatbot-sac-card-text {
    font-size: 1.2rem;
    color: var(--chatbot-gray-dark);
    margin-bottom: 1.5rem;
  }
  
  .chatbot-sac-button {
    width: 100%;
    background: var(--chatbot-red);
    color: var(--chatbot-white);
    border: none;
    padding: 1.2rem;
    border-radius: 1rem;
    font-size: 1.3rem;
    font-weight: 700;
    cursor: pointer;
    transition: all 0.3s;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 0.8rem;
  }
  
  .chatbot-sac-button:hover {
    background: var(--chatbot-red-dark);
  }
  
  .chatbot-sac-button i {
    font-size: 1.4rem;
    color: var(--chatbot-white) !important;
  }
  
  /* =========================================
     11. Formulário de Contato
     ========================================= */
  .chatbot-form {
    display: none;
    padding: 2rem;
    background: var(--chatbot-white);
    overflow-y: auto;
    overflow-x: hidden;
    flex: 1;
    min-height: 0;
  }
  
  .chatbot-form.active {
    display: flex;
    flex-direction: column;
  }
  
  .chatbot-form form {
    flex: 1;
    min-height: 0;
    display: flex;
    flex-direction: column;
    margin-bottom: -19rem;
  }

  @media (max-width: 991px) {
    .chatbot-form form {
      margin-bottom: 0rem;
    }
  }
  
  .chatbot-form::-webkit-scrollbar {
    width: 0.6rem;
  }
  
  .chatbot-form::-webkit-scrollbar-track {
    background: var(--chatbot-gray);
  }
  
  .chatbot-form::-webkit-scrollbar-thumb {
    background: var(--chatbot-gray-dark);
    border-radius: 0.3rem;
  }
  
  .chatbot-form::-webkit-scrollbar-thumb:hover {
    background: var(--chatbot-black);
  }
  
  @media (max-width: 991px) {
    .chatbot-form {
      padding: 1.5rem;
    }
  }
  
  .chatbot-form-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 1rem;
    margin-bottom: 3rem;
  }
  
  .chatbot-form-header-left {
    display: flex;
    align-items: center;
    gap: 1rem;
    flex: 1;
  }
  
  .chatbot-form-header-icon {
    width: 3rem;
    height: 3rem;
    background: var(--chatbot-gray);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
  }
  
  .chatbot-form-header-icon i {
    font-size: 1.6rem;
    color: var(--chatbot-gray-dark);
  }
  
  .chatbot-form-header-text {
    font-size: 1.3rem;
    color: var(--chatbot-black);
    line-height: 1.4;
    flex: 1;
  }
  
  .chatbot-form-close {
    background: transparent;
    border: none;
    color: var(--chatbot-black);
    font-size: 1.8rem;
    cursor: pointer;
    padding: 0.5rem;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.3s ease;
    border-radius: 50%;
    width: 3.5rem;
    height: 3.5rem;
    flex-shrink: 0;
  }
  
  .chatbot-form-close:hover {
    background: var(--chatbot-gray);
    transform: translateX(-0.3rem);
  }
  
  .chatbot-form-group {
    margin-bottom: 1.5rem;
    position: relative;
  }
  
  .chatbot-form-label {
    font-size: 1rem;
    line-height: 1;
    text-align: left;
    font-family: "ColgateReady", Arial, sans-serif;
    font-weight: 500;
    color: var(--c-black);
    background: #fdc500;
    border-radius: 0.4rem;
    z-index: 2;
    padding: 0.2rem 0.5rem 0.2rem 0.5rem;
    display: block;
    position: absolute;
    top: -10px;
    left: 0.7rem;
    letter-spacing: 0px;
    text-transform: none;
  }
  
  .chatbot-form-label .required {
    color: var(--chatbot-red);
  }

  .chatbot-form-group .float-placeholder {
    display: none;
  }
  
  .chatbot-form-input,
  .chatbot-form-select {
    width: 100%;
    padding: 1rem 1.5rem;
    border: 1px solid var(--chatbot-gray-dark);
    border-radius: 0.5rem;
    font-size: 1.3rem;
    color: var(--chatbot-black);
    background: var(--chatbot-white);
    transition: all 0.3s;
  }
  
  .chatbot-form-input:focus,
  .chatbot-form-select:focus {
    outline: none;
    border-color: var(--chatbot-red);
  }
  
  .chatbot-form-select {
    appearance: none;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath fill='%23666' d='M6 9L1 4h10z'/%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: right 1.5rem center;
    padding-right: 4rem;
  }
  
  .chatbot-form-textarea {
    width: 100%;
    padding: 1rem 1.5rem;
    border: 1px solid var(--chatbot-gray-dark);
    border-radius: 0.5rem;
    font-size: 1.3rem;
    color: var(--chatbot-black);
    background: var(--chatbot-white);
    transition: all 0.3s;
    resize: vertical;
    min-height: 10rem;
  }
  
  .chatbot-form-textarea:focus {
    outline: none;
    border-color: var(--chatbot-red);
  }
  
  .chatbot-form-char-count {
    text-align: right;
    font-size: 1.1rem;
    color: var(--chatbot-gray-dark);
    margin-top: 0.5rem;
  }
  
  .chatbot-form-char-count .chatbot-char-current {
    font-weight: 700;
  }
  
  .chatbot-form-file-wrapper {
    position: relative;
  }
  
  .chatbot-form-file {
    position: absolute;
    width: 0.1px;
    height: 0.1px;
    opacity: 0;
    overflow: hidden;
    z-index: -1;
  }
  
  .chatbot-form-file-label {
    display: flex;
    align-items: center;
    gap: 1rem;
    padding: 1rem 1.5rem;
    border: 2px dashed var(--chatbot-gray-dark);
    border-radius: 0.5rem;
    background: var(--chatbot-white);
    cursor: pointer;
    transition: all 0.3s;
    font-size: 1.3rem;
    color: var(--chatbot-black);
  }
  
  .chatbot-form-file-label:hover {
    border-color: var(--chatbot-red);
    background: var(--chatbot-gray);
  }
  
  .chatbot-form-file-label i {
    font-size: 1.6rem;
    color: var(--chatbot-gray-dark);
  }
  
  .chatbot-form-file-label:hover i {
    color: var(--chatbot-red);
  }
  
  .chatbot-form-file-text {
    flex: 1;
  }
  
  .chatbot-form-file-info {
    margin-top: 0.5rem;
    padding: 0.8rem 1rem;
    background: var(--chatbot-gray);
    border-radius: 0.5rem;
    font-size: 1.2rem;
    color: var(--chatbot-black);
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 1rem;
  }
  
  .chatbot-form-file-info i {
    color: var(--chatbot-red);
    margin-right: 0.5rem;
  }
  
  .chatbot-form-file-remove {
    background: transparent;
    border: none;
    color: var(--chatbot-red);
    cursor: pointer;
    padding: 0.3rem 0.5rem;
    border-radius: 0.3rem;
    transition: all 0.2s;
    font-size: 1.2rem;
  }
  
  .chatbot-form-file-remove:hover {
    background: var(--chatbot-red);
    color: var(--chatbot-white) !important;
  }
  
  .chatbot-form-file-remove:hover i {
    color: var(--chatbot-white) !important;
  }
  
  .chatbot-form-submit {
    width: 100%;
    background: var(--chatbot-red);
    color: var(--chatbot-white);
    border: none;
    padding: 1.2rem;
    border-radius: 1rem;
    font-size: 1.3rem;
    font-weight: 700;
    cursor: pointer;
    transition: all 0.3s;
    margin-top: 1rem;
  }
  
  .chatbot-form-submit:hover {
    background: var(--chatbot-red-dark);
  }
  
  .chatbot-form-submit:disabled {
    opacity: 0.6;
    cursor: not-allowed;
  }
  
  .chatbot-form-error {
    border-color: var(--chatbot-red) !important;
    box-shadow: 0 0 0 0.2rem rgba(183, 33, 38, 0.25);
  }
  
  /* Labels de erro do formulário */
  .chatbot-form-error-label {
    display: block !important;
    text-align: left;
    width: 100%;
    font-size: 1.1rem;
    line-height: 1;
    font-family: "Montserrat", Arial, sans-serif;
    font-weight: 700;
    margin-top: 0.5rem;
    margin-bottom: 0;
    padding: 0;
    background: transparent;
    color: var(--c-red1);
    position: relative;
  }
  
  /* =========================================
     12. Mensagem de Sucesso
     ========================================= */
  .chatbot-success {
    display: none;
    padding: 2rem;
    text-align: center;
    background: var(--chatbot-white);
  }
  
  .chatbot-success.active {
    display: block;
  }
  
  @media (max-width: 991px) {
    .chatbot-success {
      padding: 1.5rem;
    }
  }
  
  .chatbot-success-icon {
    width: 6rem;
    height: 6rem;
    background: var(--chatbot-green);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 1.5rem;
  }
  
  .chatbot-success-icon i {
    font-size: 3rem;
    color: var(--chatbot-white);
  }
  
  .chatbot-success-title {
    font-size: 1.8rem;
    font-weight: 700;
    color: var(--chatbot-black);
    margin-bottom: 0.5rem;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 0.5rem;
  }
  
  .chatbot-success-title i {
    font-size: 1.6rem;
    color: var(--chatbot-green);
  }
  
  .chatbot-success-text {
    font-size: 1.3rem;
    color: var(--chatbot-gray-dark);
    margin-bottom: 1.5rem;
    line-height: 1.5;
  }
  
  .chatbot-success-info {
    background: var(--chatbot-gray-light);
    padding: 1.5rem;
    border-radius: 1rem;
    margin-top: 1.5rem;
  }
  
  .chatbot-success-info-title {
    font-size: 1.4rem;
    font-weight: 700;
    color: var(--chatbot-blue);
    margin-bottom: 0.5rem;
  }
  
  .chatbot-success-info-text {
    font-size: 1.2rem;
    color: var(--chatbot-gray-dark);
    line-height: 1.5;
  }
  
  /* =========================================
     13. Overlay
     ========================================= */
  .chatbot-overlay {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: rgba(0, 0, 0, 0.3);
    z-index: 9997;
    display: none;
  }
  
  .chatbot-overlay.active {
    display: block;
  }